1. Final Sale

Because each bronze piece is individually cast and finished, all sales are final. We do not accept returns or exchanges for reasons of personal preference once an order has been placed.

2. Damage in Transit

If your piece arrives damaged, contact us at contact@ateliermissor.com within 7 days of delivery, with photographs of the damage and the packaging. We will arrange a repair, replacement, or refund at our discretion.

3. Incorrect Item

If you receive a piece materially different from what you ordered, contact us within 7 days of delivery and we will arrange a correction at no cost to you.

4. How to Reach Us

Email: contact@ateliermissor.com — please include your order number and photographs where relevant.