Shipping Policy

1. Shipping Cost

Shipping is offered free of charge on all orders delivered within the United States. For orders shipped outside the United States, shipping is calculated and collected at checkout together with your payment (see Section 3).

2. Carrier & Delivery Time

Shipping arrangements, carrier, and estimated delivery time will be confirmed at the time of order. We will provide tracking information once your piece ships.

3. International Orders

For orders shipped outside the United States, shipping is calculated at checkout based on the destination country and collected with your payment. Import duties, taxes, and any customs or brokerage fees are not included and are not collected by us: they are the responsibility of the Customer and are payable to the carrier or customs authority on delivery (delivered at place, or DAP).

Import duties and taxes are set by the destination customs authority, are not collected by us, and are payable by the Customer to the carrier or customs authority on delivery. If we are unable to ship to your country, it will not be offered at checkout; contact us and we will do our best to arrange it.

4. Risk of Loss

Risk of loss or damage passes to the Customer upon delivery to the carrier. See our Return & Refund Policy for what to do if your piece arrives damaged.

5. Contact

Questions about shipping can be sent to contact@ateliermissor.com.